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Online Store Policy
Returns
All sales are final.
We have no returns or exchanges due to the delicate bead work or delicate fabrics. We inspect each item prior to shipping. In case of a manufacturer defect, we need to be notified within 48 hours.
To place an order, please call us at: (818) 848-3341
When selecting a style, please take your measurement of bust, waist, and hips, then, call us, so we can advise you, which size to order. Since, each style comes in different cuts, it is wise to order a size bigger. This way you can always have it taken in.
If you have any questions, please call or email us at: info@tresmademoiselle.com
Payments
We accept all major credit cards. Visa, Master Card, Discover, American Express. However, NO PERSONAL CHECKS.
Shipping
All shipping prices are per item only. Add $10.00 for each additional item.
Within U.S.
- UPS ground- 3-7 business days $9.00
- UPS 3 business days $35.00
- Express 2 business days $45.00
- Next day air 1 business day 65.00
- Important fact: Shipping day will start based on when we receive the merchandise from the warehouse.
- Special orders - regular 8 weeks,
- Rush order - 6 weeks - $25.00 extra.
- Please note: NO RUSH ORDER ON BRIDALS GOWNS.
International Shipping
- Canada:
- Standard 5-9 $60.00
- Express 2-5 $70.00
- Outside U.S. $100.00
- All international shipments have duties and taxes. Custom and other import charges are not included in our shipping charges.
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